Please take some time to look at our knowledge base if you are having any issues. If you cannot solve your problem, please start a support ticket and we will do our best to get back you within 24 hours. All our vendors should have support listings in their own products, if this is not the case, we will get in touch with them on your behalf and chase them down for you. For payment enquiries or in the case of a failed transaction, please start your ticket with Payment issue. We ONLY support PayPal Payments both from PayPal accounts and credit card accounts, if you do not see the PayPal credit card facility, this is most likely not available from your location - there is noting we can do about this.